Field Service and Technical Advising Specialist

Desired Characteristics
Bachelor's Degree in Engineering
Proficiency in MS office applications
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Able to interface at all levels of an organization both internally and externally
Postal Code
Role Summary/Purpose
The Technical Advisor provides expertise in an advisory capacity to the railroad. In this role, you will utilize your experience or expertise to solve problems, drive process adherence, develop and execute objectives for self and others and have the ability to effect short-term and some long-term business goals.
Essential Responsibilities
In addition, you will:
Provide clear communication and technical guidance to railroad employees, management, GE employees, including; troubleshooting, material assistance, tooling and / or locomotive status, safety procedures, productivity and process improvements, and contract requirement clarification
Coordinate and provide instruction on key programs and procedures related to locomotive maintenance / modifications
Develop and maintain strong customer relationships to create repair opportunities in the shop and to gain access to craftsman labor force
Train and monitor work activities for safe and efficient locomotive repairs
Work as part of a cross functional team, driving a "one team" focus, dedicated to customer success within the shop
Ensure compliance with all applicable regulations, OSHA work practices, and industry / site specific work rules
Be responsible for all shift performance & execution, customer communications and issue resolution
Make risk assessments balancing customer requests with GE requirements
Work with various software systems to manage material, labor plans, and other systemic requirements
Work with customers externally and internally to identify new opportunities to improve our current processes as well as design and implement progressive management processes and systems based on LEAN and Six Sigma
Be responsible for all aspects of warehousing and material management including fulfillment, transactional quality, inventory accuracy, productivity and freight forwarding and implementing materials storage upgrades as necessary
Meet inventory targets and operational targets including month-end and quarter close processes for inventory
Manage materials fulfillment metrics including timely hardware "roll dates", kit quality and overtime / unapplied time
Meet customer schedules effectively though advanced planning and create ability to expedite shipments as required to meet deadlines
Bachelor's Degree in a Technical discipline from an accredited college or university (Or Associate's Degree in Technical discipline with a minimum of 2 years of professional work experience, Or a High School Diploma / GED with a minimum of 4 years of Operations or Military experience)
Willingness and ability to work various shifts, various days
Willingness and ability to work in shop environment
Willingness and ability to lift up to 40 pounds
About Us
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. As a division of General Electric Company, GE Transportation is a global technology leader and supplier to the railroad, mining, marine, stationary power, and drilling industries. We drive change and progress €” by rail and across oceans. We go farther and dig deeper, with advanced technology that connects people, data and machines, so resources can be gathered, goods can be transported and economies can thrive. GE Transportation is headquartered in Chicago, IL, and employs approximately 12,000 employees worldwide. Learn more about GE Transportation today!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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